Shipping policy
Your products will be shipped according to the shipping method you select. We offer two options:
- Standard Shipping: Delivery in 2-3 days.
- Fast Shipping: Delivery the next day.
Delivery costs vary based on your location. Please be aware that all orders delivered outside the European Union may be subject of taxes and customs duties, which are the responsibility of the customer.
We use Pošta Slovenije for delivery. Currently, Pošta Slovenije has a delivery timeframe of 1-3 working days for parcel shipments within Slovenia, although this may vary in special circumstances. For parcels shipped outside Slovenia, delivery can take anywhere from 3 to 30 days.
You can track your shipment here: https://sledenje.posta.si
As a customer, you are responsible for collecting your goods. If you do not retrieve your shipment within the specified timeframe, it will be returned to us, the sender.
We recommend checking that the contents of your shipment match your order upon delivery and reporting any issues promptly.