F.A.Q.
Illustration
What does Kos Urške mean?
Kos Urške has two meanings. In Slovenian, my surname "Kos" can mean both a blackbird and a small piece of something. I chose the blackbird as part of my visual identity to honor my family's legacy, as my father's wine brand is also named after it.
Most importantly, Kos Urške translates to "A Piece of Urška." This space truly represents a quiet piece of me, expressed through art.
Can I request a custom illustration?
Yes. I take on a limited number of custom projects. Feel free to reach out through the contact form or email me at info@kosurske.com and tell me what you have in mind.
Do you use AI tools?
No. Every piece I create is handmade, whether it's on paper or screen. I believe in the human touch and emotion, as that gives each piece its soul.
What does your illustration process look like?
My creative process is intuitive and research-based. Here's a gentle outline:
- I start by choosing a theme or emotion I want to explore
- I gather references and dive into books or personal memories
- I make loose sketches on paper
- I bring those sketches into Photoshop and build them up digitally
- I step away, then return with fresh eyes to refine the details
After completing the artwork, I like to leave it for a few days. When I come back, I review it to fix any mistakes and add details.
What does your painting process look like?
Painting is a slow and intuitive part of my creative world. It starts quietly, long before the first brush touches the canvas.
Here’s what my process usually looks like:
- I begin by choosing a theme or emotion I want to explore
- I create many loose studies and sketches to understand the subject
- I draw a soft concept sketch to shape the composition
- I refine it into a more detailed sketch with shadows and depth
- I begin painting, allowing each layer to settle and guide the next
Shipping & Delivery
When will I receive my order?
Your products will be shipped according to the shipping method you select. We offer two options:
- Standard Shipping: Delivery in 2-3 days.
- Fast Shipping: Delivery the next day.
Delivery costs vary based on your location. Please be aware that all orders delivered outside the European Union may be subject of taxes and customs duties, which are the responsibility of the customer.
We use Pošta Slovenije for delivery. Currently, Pošta Slovenije has a delivery timeframe of 1-3 working days for parcel shipments within Slovenia, although this may vary in special circumstances. For parcels shipped outside Slovenia, delivery can take anywhere from 3 to 30 days.
You can track your shipment here: https://sledenje.posta.si
As a customer, you are responsible for collecting your goods. If you do not retrieve your shipment within the specified timeframe, it will be returned to us, the sender.
We recommend checking that the contents of your shipment match your order upon delivery and reporting any issues promptly.
What shipping materials are used?
To ensure that your products do not get damaged by water or any other external forces, I use cellophane bags made from recycled plastic. Each product is then packaged in a sturdy paper envelope, reinforced with hard cardboard to prevent bending. Additionally, a sticker that says “DO NOT BEND” is placed on the envelope for added protection.
What if I don't like my order?
You can always contact me on info@kosurske.com or issue a refound request.